We're here to help
Questions about your order or your GallopLights set? Send us a message and we'll get back to you.
We reply within 24 hours Monday to Friday and within 48 hours on weekends.
Email us: support@jinglejest.comBefore you write
- Where is my order? Tracking details are emailed once it ships. Track your order
- Delivery usually takes 7–14 days after you order, with free US shipping.
- Refunds or replacements can be requested within 14 days of delivery.
- Shipping Protection claim: email us your order number and photos of the issue.
- Priority Processing: it puts your order first in line to be prepared and shipped. It does not shorten carrier transit time (delivery usually takes 7–14 days after you order).
Include this for faster help
- Your order number
- The email used at checkout
- Photos if something arrived damaged
Send a message
GallopLights · support@jinglejest.com